Last week, a single CrowdStrike bug in a Microsoft update caused chaos for a lot of us.
Believed to be the largest computer outage in history, the giant glitch caused computer systems to fail, forced flight cancellations, and even interrupted hospital operations around the world.
Some companies are still recovering.
And what was CrowdStrike's response to their overworked, stressed out, and surely disappointed partners? A 10-dollar Uber Eats voucher. You heard that right. An Uber Eats voucher.
Reactions ranged from disbelief to outrage. Many compared it to an office pizza party - those strange empty gestures filled with awkward conversations.
Most people can’t even buy a pizza for $10 on Uber Eats these days. That's before fees and taxes.
Others thought it was a scam, and rightfully so. It was a ridiculous offer and there was a surge in cybercrime following the outage.
CrowdStrike confirmed the vouchers were real, but Uber flagged them as fraud due to high usage.
Meanwhile, customers who lost millions got nothing. Not even a $10 voucher.
Parametrix, a cloud monitoring firm, estimates Fortune 500 companies may have lost $5.4 billion in revenue and profit.
CrowdStrike apologized but didn't mention any financial compensation.
So, what do you think? Is a $10 voucher enough? Or should CrowdStrike do more? And what should they do?
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